At JAI MAHADEV FRUIT COMPANY LTD. (JMFC), we deal in fresh and perishable agricultural products. Customer satisfaction is our priority, and we ensure quality supply. However, due to the nature of our products, our refund policy is outlined below.
Since fruits and vegetables are perishable items, refunds or returns are generally not accepted once the goods are dispatched or delivered.
Refunds may be considered only under the following conditions:
To request a refund or complaint review, customers must notify us within 24 hours of delivery with proper proof such as photos or videos.
Once verified by our quality team, JMFC will decide whether a refund, replacement, or partial compensation is applicable.
Approved refunds will be processed within 5–7 working days through the original payment method or mutually agreed mode.
If an order is cancelled before dispatch, eligible refund (if advance paid) will be processed after deducting logistics or handling charges, if any.
For refund or complaint assistance, contact us:
Email: jaimahadevfruitco@gmail.com
Phone: +91 98112 07086
Address: Shop No. SA-22, 21, Navin Sabzi Mandi, Sahibabad, Ghaziabad – 201010